Measures are in place in response to COVID-19

Find out more about our Flight Path to Recovery program. 

illustration of woman with blue luggage wearing a mask

Flight Path to Recovery: Passengers

your safety is our priority banner with two employees in masks

London International is committed to taking all measures necessary to ensure your health and safety. We are enhancing existing measures and implementing new initiatives and processes that will ensure our passengers remain safe while travelling through the airport.


Policies in Effect as of June 1 2020:

policies to help prevent the spread of covid-19 for passengers

There are exceptions to these policies; you will not be required to wear a face covering if: 

  • You are under the age of two.

  • You are unable to remove a face covering without assistance.

  • You have trouble breathing.

  • You are eating or drinking.

  • People who provide a medical certificate certifying that they are unable to wear a face mask for a medical reason

If you are not travelling, you may still enter the public areas of the terminal building if (and only if): 

  • You are a friend or family member of someone who requires mobility assistance.

  • You are accompanying a minor who is travelling alone.

  • If you're waiting to pick up a friend or family member, our convenient cell phone waiting areas are a great option.

Other actions being taken: 

  • Additional cleaning and a heightened focus on high-touch areas, such as kiosks and handrails.

  • Additional hand sanitizer stations at key terminal locations, access points and other heavily travelled areas.

  • Use of disinfectant wipes and solutions for escalator, moving sidewalk, stairwell and baggage cart handrails and handles.

  • Regular disinfecting of all hard surfaces.

  • Enhanced disinfection of terminal washrooms.

  • Regular disinfection of passenger processing kiosks.

Other resources: 

For more information on face coverings you can visit the Government of Canada's website.

Learn about Air Canada's CleanCare+ program:

Please consult the Government of Canada destination page for the latest travel advice.

Please check in with the Public Health Agency of Canada's website for other useful information.